This training is designed to assist Supervisors and Managers develop the necessary skill sets to establish clear objectives, ensure deadlines are met and address poor performance in a timely, appropriate and productive manner.
During this one day training, participants will:
Learn how to set clear objectives and measures for their team members;
Learn how to monitor process, progress and results appropriately;
Learn how to make the tough decisions concerning their direct reports - informal talk; verbal warning, written warning, suspension, demotion, termination.
Learn how to assign clear responsibility for tasks and decisions;
Learn how to confront problems directly and promptly;