Your Partner for Human Resource Solutions

Contact Information:

Deborah A. Twigg, SPHR

(973) 296-1535

SMART HR has CPP, Inc., qualified providers of various assessments used to assist organizations with management development, team building, organizational development, communication, and conflict management. Assessments available include, but are not limited to:


MBTI™ Interpretive Report for Organizations - used for leadership development and team building; explains communication and problem solving styles; and provides personalized suggestions for development.

Leadership Report Using FIRO-B™ and MBTI™ - provides a snapshot of an individual's leadership style; relates leadership style to interpersonal relationships, teams and organizational cultures; identifies an individuals strengths and challenges in dealing with change and stress; and offers an action plan for personal development.

CPI 260™ Coaching Report for Leaders - provides results for eighteen (18) leadership characteristics, organized into five (5) core performance areas; identifies strengths and weaknesses; identifies target areas for development; includes suggested next steps to help individuals advance as leaders; and compares individuals score with over 5,600 managers and executives.

Thomas Kilmann Conflict Mode Instrument™ and Interpretive Report - explains conflict behaviors in five (5) easy-to-understand modes - competing, collaborating, compromising, avoiding, and accommodating; identifies an individual's "preferred mode" for handling conflict; and provides information on the most appropriate use for each conflict handling mode.

MBTI™ Team Report - helps to develop cooperative and productive teams; describes the strengths and weaknesses of the team; compares the team problem solving style and preferred use of time with those of individual team members; and includes personalized action plans to improve effectiveness of the team and individual members.