This training is designed to help individuals develop those skill sets vital to becoming a successful Supervisor or Manager. Whether a person is new to a Supervisory role or a seasoned Manager needing to sharpen his/her skill sets, this training will provide a solid foundation for success.
During this two day training, participants will:
Skill Sets for the New Manager/Supervisor
Learn how to establish trust with direct reports;
Learn how to coach and develop employees;
Learn how to manage conflict appropriately;
Learn the difference between being a Manager and a Leader.
Learn how to develop open communication;
Learn how to conduct interviews - legally;
Learn how to create clear, measurable objectives for employees;